What happens when I’ve used up my data cap?
Home Wireless Plans
Your connection will continue to run at reduced speeds – a maximum of 1.2Mbps at no cost.
RBI Wireless Plans
if you run out of data, the new system will auto top up your account with a 1GB data pack, up to 4 times.
After this, we’ll temporarily stop your connection and you’ll need to manually add a top up with your required data pack within your MyHub account.
You can control your auto top ups
It’s easy to change the maximum number of the auto top ups within your MyHub account. Here’s a couple scenarios on how you can control your auto top ups:
- You can set your connection to stop as soon as you have run out of data, and manually add a top up from within your MyHub account.
- You can set various data pack sizes to auto top up e.g. 5GB data pack to auto top up to 5 times, or 1GB up to 2 times. It’s all controllable to how you like it
We’ve done this so you don’t receive unexpected over usage bills and have more control over your data usage.
Data pack auto top ups will be added straight away and your connection will restart as soon as you add more data.