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Fibre Broadband

Connecting you with the latest technology

Fibre Broadband Plans

Home Phone Add-on

You can add a Home Phone line during signup. Our home phone line runs over your broadband connection with us and comes with voicemail & unlimited NZ landline calling.

$23/ mth
Incl Gst

Fibre ONT NZ

WiFi just got simpler

No more messy modems, hardware/software upgrades, or cable clutter. The latest Fibre technology is here, and it has built-in WiFi. 

Minimise e-waste, reduce the number of devices in your home, and make life a little simpler. With a new Fibre ONT (Fibre box), you don’t need to buy an external modem to get online – it’s all right here. 

The new ONT with built-in WiFi has a range of approximately 140sqm – plenty to cover most small-medium sized homes or apartments – and includes four Ethernet ports and one home phone port. 

Upgrade now to the future of Fibre.

 

Make it reach further with a mesh WiFi extender

A mesh WiFi extender is a small device that helps distribute WiFi signal throughout your home and can be especially useful if your ONT is not close to your main living area. 

We recommend purchasing a mesh extender system from your local electronics store if:

  • your home is over 140sqm
  • you have a newly built home with the ONT installed in the garage.

Check out pricespy for mesh system options.

How to get set up

I already have Fibre installed

  • We will upgrade you to the latest Fibre ONT to enable built-in WiFi.
  • No landlord or neighbour consent is required.
  • The upgrade is quick and easy, usually within 5 working days.

I do not have Fibre installed

  • We will install the latest Fibre ONT with built-in WiFi.
  • We will manage the installation process between yourself and the technician.
  • Wireless Broadband may be available for you to get online quickly while you wait for the installation to be completed.

 

Wireless Broadband while you wait

Sometimes, Fibre installs may take longer because you need consent from a landlord or neighbours. While you’re waiting, we can provide a temporary Wireless Broadband connection to get you online. 

Once your Fibre installation is complete, all you need to do is ship the Wireless Broadband modem back to us via the prepaid courier bag that comes with it. To reduce e-waste, we use refurbished modems.

Wireless Broadband while you wait terms

A Wireless Broadband modem can be sent out in the following scenarios:

  1. You don’t have Fibre installed and you will need a complete new Fibre build at your address.
  2. When your Fibre connection is needed to be switched from a previous provider and the previous house occupant is not known, and has not terminated the connection with their existing provider. 

We know these are the main pain points customers experience due to long wait times with other providers, we’re doing our part to solve this. 

How does billing work?

Your “Fibre” billing will start when the wireless connection is up and running at your address.

Once your Fibre connection is ready, you will begin using the Fibre connection instead of the Wireless Broadband connection. Billing will continue as is, making it simple for you and Wireless Nation and keeping you connected at all times. 

Returning the wireless modem

The modem will need to be returned to Wireless Nation within 7 working days once the Fibre connection is up and running. Your wireless modem will come with a pre-paid courier bag to return the modem. Late return fees may apply if the modem is not returned within 7 days. 

plume app and superpod

Product Terms & Setup

Contract Term & Setup

Open term: $99 setup

12-month term: Free setup (save $99). Early exit fees apply*.

30 days notice must be given on an open term or 12-month term. 

*The early exit fee is 1/12 of $99 for every remaining month on a 12-month contract, plus the value of any promotion offered during signup. E.g. if you cancel with 5 months remaining on your contract, the early exit fee will be $41.25 (this is 5/12 of $99).

Installation Process

Enjoy free standard installation, with two options for your needs: 

Option 1: Upgrade your Fibre to the latest ONT with built-in WiFi. 

This is a very straightforward process. We’ll arrange a time with you for the technician to visit and upgrade the ONT to the latest model. The upgrade usually takes around 30 minutes, then you’re good to go! 

Option 2: Install a brand new Fibre connection

Map out your install plan

When we receive the order, we’ll get in touch to arrange for a Chorus technician to meet you at your house to talk through the work required and agree on your installation plan. The meeting takes approximately one hour.

Build your fibre

Next, the build phase from the road to your house. You don’t need to be at home for this but it helps if you are contactable by phone, in case we need to make any changes to what was agreed. We’ll link the fibre from the street to your property and connect it to a small box installed on the outside of your house called an external termination point (ETP).

Make the connection

Once we’ve linked the fibre cables to the outside of your house, it’s time to get you connected. You will need to be home for up to four hours for this visit as we bring the fibre connection inside and complete the setup. 

If an additional site visit is required for complex installations, there may be extra costs incurred.

 

Wireless Broadband while you wait terms

A Wireless Broadband modem can be sent out in the following scenarios:

  1. You don’t have Fibre installed and you will need a complete new Fibre build at your address.
  2. When your Fibre connection is needed to be switched from a previous provider and the previous house occupant is not known, and has not terminated the connection with their existing provider. 

We know these are the main pain points customers experience due to long wait times with other providers, we’re doing our part to solve this. 

How does billing work?

Your “Fibre” billing will start when the wireless connection is up and running at your address.

Once your Fibre connection is ready, you will begin using the Fibre connection instead of the Wireless Broadband connection. Billing will continue as is, making it simple for you and Wireless Nation and keeping you connected at all times. 

Returning the wireless modem

The modem will need to be returned to Wireless Nation within 7 working days once the Fibre connection is up and running. Your wireless modem will come with a pre-paid courier bag to return the modem. Late return fees may apply if the modem is not returned within 7 days. 

Disclaimer

Only available in Chorus Fibre areas. Addresses outside of Chorus Fibre areas will require a $169 modem. 

Factors such as network congestion at peak hours and downloads in progress may affect the actual speed.

This is a best efforts residential service and is not to be used for business or re-sale.

Initial payment via credit card, direct debit must be set up for ongoing monthly payments.

Get the latest Fibre today