Complete connectivity solutions, backed by excellent customer care.

Home Phone

Stay in touch with friends and family with our awesome, flexible Home Phone calling plan.

Our home phone line works over your internet connection you have with us, so all you need to do is plug your home phone handset cable into the modem instead of your phone jack (once we have setup the phone line for you) for only $23 per month.

If you are on a wireless based internet service, you will require a phone line adater to plug into your modem, this is a one off purchase of $69.00

Our home phone service includes the following:

  • Home phone line
  • Unlimited local and national calls to other NZ landlines
  • Voicemail, Call Divert & all the cool features
  • Kiwi based support

*Pricing includes GST. Calls to mobiles is  $0.30 per minute. Number porting for landlines is $30 one-off (please do not disconnect with your old provider if you wish to keep your number until we have ported it over to us). Our home phone line is not available on Satellite Broadband and Chatham Islands connections due to varying performance. 

Calling rates

Check our VoIP calling rates for more detail >  

For businesses that require multiple lines, please use our Business Voice solution. 


Service Limitations

There are a few factors to consider when using a VoIP home phone line – the most important being emergency services. Yes, you can still contact emergency services i.e. 111, provided you have internet access and power (i.e. you will not be able to use a home phone line during a power cut). The emergency service operator will not know your physical location, so you will need to provide this information to them. We have provisions in place for “vulnerable consumers” to contact emergency services during a power cut – find out more here.

Applications/services that may not work with a VoIP home phone line: A medic alarm that only works link through an old analogue phone line, dial-up internet, older Fax machines, older EFTPOS devices, a monitored building alarm that only works through an old analogue phone line, some traditional 3 way calling or audio conference features.

We suggest you double-check with the suppliers of the above services to check compatibility with a VoIP home phone line.