Network Status
Upcoming planned and unplanned outages:
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Location | Start | End |
| Devonport Shops | Monday 9th September 2024 | Monday 9th September 2024 |
| Hillcrest West | Monday 9th September 2024 | Tuesday 17th September 2024 |
| Lincoln | Monday 9th September 2024 | Saturday 14th September 2024 |
| Te Atatu South | Monday 9th September 2024 | Monday 23rd September 2024 |
| Grafton Gully North | Tuesday 10th September 2024 | Monday 16th September 2024 |
| Greys Avenue Microcell | Monday 9th September 2024 | Friday 20th September 2024 |
| Khyber Pass Capacity | Saturday 7th September 2024 | Saturday 14th September 2024 |
| Westmere | Monday 9th September 2024 | Friday 20th September 2024 |
| Mill Bridge | Monday 9th September 2024 | Sunday 6th October 2024 |
| Whau Valley | Monday 9th September 2024 | Friday 20th September 2024 |
| NZDF Army Bay Whangaparaoa | Monday 9th September 2024 | Friday 20th September 2024 |
| Spark Greymouth Hospital | Monday 9th September 2024 | Sunday 15th September 2024 |
| Renwick Central | Monday 9th September 2024 | Wednesday 11th September 2024 |
| Kilbirnie | Monday 9th September 2024 | Sunday 15th September 2024 |
| Kaiwharawhara | Tuesday 10th September 2024 | Wednesday 11th September 2024 |
| Thorndon | Saturday 7th September 2024 | Sunday 15th September 2024 |