Network Status
Upcoming Planned and Unplanned Outages
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Tower Location | Start | End |
| Herne Bay West | Wednesday 6th December 2023 | Friday 8th December 2023 |
| Hillsborough Motorway | Wednesday 6th December 2023 | Friday 8th December 2023 |
| Pukekohe Raceway | Monday 4th December 2023 | Saturday 9th December 2023 |
| Matiatia | Wednesday 6th December 2023 | Friday 8th December 2023 |
| Omapere | Monday 4th December 2023 | Saturday 9th December 2023 |
| Mosgiel Town | Monday 4th December 2023 | Friday 8th December 2023 |
| Pukerua Bay | Monday 4th December 2023 | Saturday 9th December 2023 |
| Titahi Bay | Monday 4th December 2023 | Friday 8th December 2023 |
| Ava | Monday 4th December 2023 | Friday 8th December 2023 |
| Eastbourne South | Monday 4th December 2023 | Friday 8th December 2023 |
| Eastern Bays Marine Drive North | Monday 4th December 2023 | Friday 8th December 2023 |
| Eastern Bays Marine Drive South | Monday 4th December 2023 | Friday 8th December 2023 |
| Pinehaven | Monday 4th December 2023 | Friday 8th December 2023 |
| Waiwhetu | Monday 4th December 2023 | Friday 8th December 2023 |