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Network Status

Upcoming Planned and Unplanned Outages

Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status Future
Type Planned
Customer Group MyHub Customer Portal & Wireless Nation Mobile App
Details At Wireless Nation, we are dedicated to continually enhancing our network and customer experience. As part of our ongoing improvement programme, we have scheduled planned maintenance. Our engineers will be performing upgrades to our MyHub customer portal. Additionally, the Wireless Nation Mobile App may be unavailable for up to 15 minutes at various times during the maintenance window. We appreciate your understanding and apologise for any inconvenience this may cause.
Event Start Date 19/06/2024 21:00:00
ETA and Updates As part of our commitment to enhancing your experience, we will be performing scheduled maintenance. During this time, the MyHub customer portal and the Wireless Nation App may be briefly unavailable for up to 15 minutes at various intervals. We appreciate your understanding and apologise for any inconvenience this may cause.
Event End Date 20/06/2024 03:00:00
Status Future
Type Planned
Customer Group MyHub Customer Portal & Wireless Nation Mobile App
Details At Wireless Nation, we are dedicated to continually enhancing our network and customer experience. As part of our ongoing improvement programme, we have scheduled planned maintenance. Our engineers will be performing updates to our MyHub customer portal. While we do not anticipate any impact from this work, we have provided a cautionary maintenance window just in case. We appreciate your understanding and apologise for any inconvenience this may cause.
Event Start Date 18/06/2024 21:00:00
ETA and Updates We anticipate that the MyHub customer portal and the Wireless Nation App will continue to function smoothly. However, we have provided a cautionary window just in case. We appreciate your understanding and apologise for any inconvenience this may cause.
Event End Date 18/06/2024 23:00:00

Handy Tip

Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.

Self-service Help

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Weekly Planned Tower Upgrade & Maintenance

[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.

Location Start End
Forrest Hill Road Sunday 16th June 2024 Saturday 22nd June 2024
Kelston Monday 17th June 2024 Friday 21st June 2024
Lawson Park Monday 17th June 2024 Friday 21st June 2024
Unitec Campus Monday 17th June 2024 Friday 21st June 2024
Otahuhu Interchange Thursday 27th June 2024 Friday 21st June 2024
Te Kowhai Sunday 16th June 2024 Saturday 22nd June 2024
Kawaha Point Monday 17th June 2024 Friday 21st June 2024
Tutukaka Sunday 16th June 2024 Saturday 22nd June 2024
Belfast Monday 17th June 2024 Friday 21st June 2024
Wanaka Central Monday 17th June 2024 Sunday 23rd June 2024
Kelvin Grove Monday 17th June 2024 Friday 21st June 2024
Pukerua Bay Thursday 20th June 2024 Sunday 23rd June 2024
Porirua Monday 17th June 2024 Saturday 22nd June 2024
Birchville Sunday 9th June 2024 Friday 28th June 2024
Greta Point Sunday 16th June 2024 Sunday 14th July 2024
Wadestown Wednesday 19th June 2024 Thursday 20th June 2024