Network Status
Upcoming Planned and Unplanned Outages
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Location | Start | End |
| Glendene South | Monday 29th July 2024 | Monday 5th August 2024 |
| Ellerslie Motorway EMW | Monday 22nd July 2024 | Thursday 8th August 2024 |
| Farm Cove | Monday 29th July 2024 | Monday 5th August 2024 |
| Manukau | Thursday 1st August 2024 | Friday 9th August 2024 |
| Manurewa South | Monday 22nd July 2024 | Friday 2nd August 2024 |
| Weymouth | Thursday 25th July 2024 | Tuesday 30th July 2024 |
| Pukemiro | Monday 29th July 2024 | Monday 5th August 2024 |
| Glenview East | Monday 29th July 2024 | Monday 5th August 2024 |
| Waikato Hospital | Monday 29th July 2024 | Tuesday 6th August 2024 |
| Rotorua Stadium Capacity | Monday 29th July 2024 | Monday 5th August 2024 |
| Tutukaka | Tuesday 9th July 2024 | Wednesday 31st July 2024 |
| Castlecliff | Monday 29th July 2024 | Friday 2nd August 2024 |
| Greta Point | Monday 29th July 2024 | Friday 9th August 2024 |
| Taranaki Street | Monday 29th July 2024 | Sunday 4th August 2024 |
| Wellington Southern Landfill | Monday 29th July 2024 | Sunday 4th August 2024 |