Network Status
Upcoming planned or unplanned maintenance and outages:
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Current
Type
Unplanned
Customer Group
Mobile, Home Wireless, Portable WiFi & RBI Customers
Details
Our Upstream Providers have reported an ongoing unplanned outage on their networks. Affected locations: Pipiriki in Manawatu, Kinleith in South Waikato & Great Barrier Island.
Event Start Date
08/07/2025 05:57:00
ETA and Updates
Our Upstream Providers have reported an unplanned outage on 4G Wireless & Mobile services affecting some of our customers. The Team is working to resolve the issue. We will check again and provide an update on 10/07/2025 at 1:30pm. We know how much you rely on us so, big apologies. Thanks for your understanding and patience.
Event End Date
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
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