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Network Status

Upcoming Planned and Unplanned Outages

There are currently no known outages on our network.

Handy Tip

Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.

Self-service Help

Search our wide range of informative help articles directly from your device – saving valuable time on the phone.

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Speak to us?

Chat to our friendly Kiwi based team via email or phone here.

Weekly Planned Tower Upgrade & Maintenance

[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.

Location Start End
Newton Motorway Monday 4th March 2024 Friday 8th March 2024
Manurewa Off Ramp Monday 4th March 2024 Friday 8th March 2024
Nelson Airport Thursday 29th February 2024 Sunday 10th March 2024
Akaroa Township Monday 4th March 2024 Friday 8th March 2024
Napier Terrace Monday 4th March 2024 Friday 8th March 2024
Jackson Monday 4th March 2024 Friday 8th March 2024
Queens Wharf Wellington Monday 4th March 2024 Friday 8th March 2024
Victoria University Monday 4th March 2024 Friday 8th March 2024
Willis Street Monday 4th March 2024 Friday 8th March 2024