Network Status
Upcoming planned and unplanned outages:
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Location | Start | End |
| Don Buck Road | Monday 9th December 2024 | Monday 16th December 2024 |
| Britomart | Monday 9th December 2024 | Saturday 14th December 2024 |
| Hamilton Hospital | Thursday 12th December 2024 | Monday 16th December 2024 |
| Kaimai Lower | Monday 9th December 2024 | Thursday 12th December 2024 |
| Richmond Central | Monday 9th December 2024 | Sunday 15th December 2024 |
| Oamaru | Monday 9th December 2024 | Monday 16th December 2024 |
| Wellington Massey Uni | Monday 9th December 2024 | Friday 13th December 2024 |