Open term: $149 modem & setup (Discounted from $199)

5 working days’ notice when you wish to cancel or switch to Portable WiFi (after one-month minimum activation).

Option 1: You already have Fibre installed

A quick and easy process as there is no landlord or neighbour consent required. The modem will be shipped to you within 5 working days and all you need to do is connect the modem to the Fibre ONT (white box) located inside your home.

Option 2: Install a brand-new Fibre connection

Map out your install plan

When we receive the order, we’ll get in touch to arrange for a Chorus technician to meet you at your house to talk through the work required and agree on your installation plan. The meeting takes approximately one hour.

Build your fibre

Next, the build phase from the road to your house. You don’t need to be at home for this but it helps if you are contactable by phone, in case we need to make any changes to what was agreed. We’ll link the fibre from the street to your property and connect it to a small box installed on the outside of your house called an external termination point (ETP).

Make the connection

Once we’ve linked the fibre cables to the outside of your house, it’s time to get you connected. You will need to be home for up to four hours for this visit as we bring the fibre connection inside and complete the setup. 

If an additional site visit is required for complex installations, there may be extra costs incurred.