Family Fibre HomePass User Guides
How to download and login to the app?
Create profiles and set content restrictions
Assign devices to the person’s profile
Set a bedtime routine internet freeze schedule
Set an internet pause on a device, or a person
Block or allow additional websites
Add a private WiFi network for guests and visitors to your home
Family Fibre FAQs
How does the Family Fibre modem work?
The Plume Home App is used with the Family Fibre modem for control of the home network and its features, including parental controls, security, and network management.
What parental controls are available with Family Fibre?
– Setting permissions for individuals.
– Customising schedules for each child.
– Pausing internet access.
– Monitoring when each person was last home and online.
– Scheduling internet freezes (e.g., for homework or dinner time).
– Activating 15 or 30-minute time-out freezes.
– Filtering and blocking functions for age-appropriate content.
What is Plume Home App and how do I download it?
The Plume Home App is the app that parents use with the Family Fibre modem for control of the home network and its features, including parental controls, security, and network management. You must use the Plume Home App to access and manage the parental control features of our Family Fibre modem.
You can download Apple or Google Play Store.
Can parents still access everything they want without restrictions?
Parents maintain full control and access to the internet. Restrictions only apply if you choose to set them within a person’s profile.
What if I am having trouble setting up the Plume Home App?
If the how-to guides above don’t help, please contact us. We are always here to help!
How does Family Fibre know what to block?
Wireless Nation’s Family Fibre has a few tricks to block bad stuff online, and it is always on the lookout for new websites that pop up. So, you can set limits for each person or device, or just keep everyone away from those nasty sites. In more technical terms, it blocks content and websites using a combination of user-defined settings, a database of known malicious domains and real-time threat protection.
Can my kids outsmart Family Fibre?
Yes, there are always workarounds and ways that kids find to bypass systems. Family Fibre from Wireless Nation is a comprehensive product which includes tools to help manage your network and also resources such as blogs and advice for parents navigating parenting in the digital age.
What happens when my kids leave the house?
Family Fibre can help protect devices on your home network. We are working on features that will help you protect your devices outside of the home too, so watch this space.