Complete Connectivity Solutions Backed By Excellent Customer Care.

Family Fibre: The Internet Plan Created for Families

Because parenting in a digital world is tough — we make keeping your kids safer online simple.
Contact Us

Sound familiar?

  • Mum, can I have 5 more minutes?
  • Why is my kid still online at 10pm?
  • I wish I could stop them from seeing that stuff…
If you’ve ever felt like keeping your kids safe online is a full-time job, you’re not alone.

Family Fibre is designed for parents like you, who want their kids to enjoy the internet without worrying about online dangers such as adult or violent content, endless screen time, or constant battles over devices.

Meet Family Fibre… Fast, Safer, and Created for Real Family Life

Powered by our smart modem, Family Fibre gives you fast, reliable Fibre internet — plus, built-in tools to keep your kids safer online and manage screen time with ease.

Because you deserve WiFi that works for the whole family — and peace of mind knowing your kids are protected as they learn, play, and explore online.

Kids Gaming Wireless Nation

Speed, Safety, and Control in One Plan

Help Keep Kids Safe from Harmful Content

With age-appropriate content filters and website blocking, you decide what your kids can, and can’t, see. When it comes to blocking websites and harmful content, you’re in charge.

✔ Block inappropriate websites
✔ Helps prevent phishing scams and unexpected pop-up ads
✔ Filter content by age

Finally Take Control of Screen Time (and Bedtime, Meal Time and Study Time)

Tired of endless arguments about devices? With customisable time limits, you can pause the internet for dinner, bedtime, or homework — all with a tap on your phone. No more nagging. No more late-night YouTube marathons.

✔ Set online hours for each child’s devices
✔ Pause the internet anytime for specific devices or all devices (yes, even on gaming consoles!)

Manage Every Device with One Easy App

Whether it’s gaming consoles, tablets, phones, or laptops, Family Fibre gives you a clear view of who’s online and what they’re doing. You can adjust settings instantly, even if you’re at work or out and about.

✔ Individual profiles for each child (and adults too)
✔ See what devices are connected and manage remotely from your phone

Protect Your Whole Family from Online Threats

Family Fibre isn’t just about the kids — it also keeps everyone safe from most viruses, scams, and hackers. Family Fibre’s advanced security works in the background, so you can worry less.

✔ Helps prevent malware, phishing, and dodgy links
✔ Automatic updates — always up to date

Designed for Families, by a Provider Who Gets It

We know that keeping kids safe online shouldn’t mean cutting them off completely. Family Fibre helps you set healthy boundaries, have open conversations, and build good habits — so your kids grow up knowing how to navigate the internet safely.

Most Popular

Family Fibre Boost

Unlimited Data

A plan with no data restrictions.

$199 (free on a 12-month term)

Family Fibre Modem & Setup
+$16.95 Shipping
👉 Great for households who want to stream HD regularly with many devices connected.
👉 Average speed: Download 309Mbps, Upload 107Mbps* — speed increase coming this winter!
👉 Full access to the features that help keep your entire family connected and protected.

$99.99 Per month

Family Fibre Max

Unlimited Data

A plan with no data restrictions.

$199 (free on a 12-month term)

Family Fibre Modem & Setup
+$16.95 Shipping
👉 Great for busy households who require more speed for 4K gaming and streaming or downloading extra large files.
👉 Average speed: Download 866Mbps, Upload 480Mbps*.
👉 Full access to the features that help keep your entire family connected and protected.

$119.99 Per month

*Estimated national peak time average speeds (MBNZ June 2024) using a direct connection from your modem to your device via an Ethernet cable. Your location, the age of the devices you are using, and your in-home WiFi setup, can impact the speeds experienced.

What Our Customers Think

Wireless Nation Ltd.
4.8
Based on 1176 reviews
Coenie Strydom
A very good service provider, I had issues in the beginning when I switched over to Wireless Nation but they got it sorted in no time and now it is all running smoothly. Keep it up Wireless Nation.
Frank Generis
Great product with even better service. The tower has much better signal strength that using a hotspot and Wireless Nation care.
Vicky Finlayson
A great option for wireless internet when traveling throughout NZ. I also appreciate having people based in NZ to talk with if I have an issue...any issues have been resolved happily
Colin Olds
So pleased we switched to Wireless Nation. We’re able to travel having full connectivity giving us TV, Video calls, internet etc.
With our previous provider, this would have cost a small fortune.
Prompt delivery, follow up and regular newsletters to keep us updated.
Highly recommend.
Colin Olds.
Shane Thompson
A fantastic product and service. Grandkids are stoked and so is Poppi now he can watch the Rugby wherever we are moored. Highly recommend AAA+++
Dennis Wylie
Great service and backup advice for an awesome wifi system. Very happy customer, will recommend to all. Dennis Wylie.
Bruce Stanger
Great to deal with good support and price
Phil Mackie
great service and so easy to set up, just plug it in and its all go.
Dave Lay
Great service and good people to work with. Thanks WN team
Phil Mead
Great service good rates very happy
Jenny Bell
Great customer service and you talk to a human, which is so helpful.
Very easy to use and works much better than we expected.
kelvin hallberg
This company has the most fantastic systems and service, I would certainly recommend them for mobile wireless internet services.
T Sinclair
Outstanding service , product arrived fast , great communication
moana young
Finally found a reliable Internet company.
100% recommend
Amanda
Excellent product and prices. Highly recommend.
Annamarie van der Wel
Great service, efficient and friendly
John Williamson
Excellent service and product
tony myers
Excellent customer service, I'm not that good with computers and had to ring how to set my internet up because i couldn't get connected. So helpful. I don't normal change company's but i am over the moon with wireless nation. thank you so much for the good service so far. I would give them a 10-star ratting
Sia Tiai
Wireless Nation — Where Should I Start?

If I could write a book, it would be the number one bestseller about your service. But here’s the nutshell of my experience:

I’ve been with Wireless Nation for just over a month now, and I must say I’ve never come across a company that not only provides a reliable internet connection but also offers outstanding customer service.

What really stands out is that most companies outsource their customer service offshore to cut costs, but knowing that Wireless Nation is based in Takapuna, Auckland, really motivates me to support a local business.

Some people might find the prices slightly higher than the big telcos, especially when it comes to purchasing your own modem for wireless use. But honestly, it’s worth it! The modem’s portability is a game-changer — you can take it with you on long drives or use it wherever you go. That kind of flexibility makes the cost completely justifiable.

As a parent, one of the biggest advantages is the ability to turn off the modem or take it with me to work when my son gets carried away with gaming. That level of control is a huge benefit for me. Plus, the modem comes with built-in security controls through a simple app, allowing you to monitor all internet activity — a major win for parents!

As a Pacific Islander, I HIGHLY RECOMMEND Wireless Nation to my Pacific community. It’s not just about great connectivity — it’s about having control, security, and supporting a local business.

Looking forward to seeing more exciting plans from Wireless Nation in the future!

GOD BLESS !
Marion Snow
Amazing service, so impressed with their wonderful customer interactions, prompt communications and helpfulness.would totally recommend Wireless Nation. Thanks heaps, so happy .AAA,+++

Want our team to get in touch about Family Fibre?

Leave Your Details Here

Product Terms and Setup

Modem and Setup
12-month term: Free modem and setup. (A savings of $199.) Early exit fees apply*.

Five (5) working days’ notice when you wish to cancel (after one-month minimum activation).

*The early exit fee is 1/12 of $199 for every remaining month on a 12-month contract, plus the value of any promotion offered during signup. E.g. If you cancel with 5 months remaining on your contract, the early exit fee will be $82.92 (this is 5/12 of $199.)

Do I need to install Fibre?
Enjoy free standard installation, with two options for your needs:

Option 1: If you already have fibre installed at your property

No worries! We’ll ship the modem to you within five working days, and all you need to do is connect the modem to your fibre ONT (white fibre optic box) located inside your home.

Option 2: Install a brand-new fibre connection

If you don’t have fibre installed, and it’s available in your area, we’ll take care of that! We’ll install the latest fibre ONT and manage the installation process between you and the technician. If you need to get online quickly while waiting for the installation to be completed, we can provide a temporary wireless broadband connection.

 

What if my home is very large or has a complicated layout?
For properties with a large or complicated layout, additional Plume pods can be purchased to create a mesh network ensuring a continuous and strong WiFi signal throughout the entire space.

These pods work together to extend coverage and eliminate dead zones. Please enquire with our knowledgeable team as to the best configuration for your unique property.

How can I access the features?
The Plume Home App for Family Fibre is easy to use and we’ve put together some helpful guides and FAQs you can access here.
Can I add a home phone line?
Yes, you can add a home phone line during online signup. You can find the pricing and features here.
 
P.S. We recommend one of our awesome mobile phone plans which comes with free standard calling to NZ/AU — also available to add during online signup. 
Disclaimer
Factors such as network congestion at peak hours and downloads in progress may affect the actual speed.

This is a best efforts residential service and is not to be used for business or re-sale.

Initial payment via credit card, direct debit must be set up for ongoing monthly payments.

Please be aware that our Plume modem is a tool designed to assist with online safety and management, but it is not a substitute for active parental supervision and open communication with children about online behaviour. While Plume offers features like content filtering and time limits when connected to our Family Fibre network, no online safety tool is perfect, and parents should remain engaged in their children’s online activities.

Devices that use the Family Fibre WiFi connection are protected. If cellular service on mobiles or tablets is used, the content is not going through our Family Fibre network and therefore the Family Fibre protections cannot apply. Our supplier is working on developing an app that can be installed on devices to extend the protection beyond the home network.