What’s my Wi-Fi password?
Take a look at the back or bottom of your modem and you should see a sticker with the label ‘Wi-Fi key’. This is your Wi-Fi (wifi) password.
Make sure you enter it exactly as it’s written because it is case sensitive.
If you have a TP-Link deco 4G modem then the WiFi details can be managed via the deco app that was used to setup the modem when you received it.
If you’ve previously changed your password or the above doesn’t work please give us a call on 0800 101 143.