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Help Me

How can I pay my bill?

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We will send you an invoice at the start of the month which will be due on the last day of the month. The invoice can be paid by direct debit, bank transfer or credit card.

Most customers choose to pay via direct debit as it takes away all the hassle. Signing up is easy and can be done online in your customer portal.

  1. Login to your customer portal.
  2. Under ‘Billing’ click on ‘Direct Debit Authority’
  3. Fill in all the details correctly, read and accept the terms and conditions, and click submit

Don’t forget we draw one lucky winner each month to receive a free month. This is only available to those who pay via Direct Debit through their bank account!

If you choose to pay via Automatic Credit/Debit card payment, then we’ll charge a preauthorization hold of $1 to your card to make sure the card is valid. This amount will be returned back to your card within 7 days.

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