I’m experiencing slow or no internet wi-fi
Check out our network status on our help page here. We update this with any unexpected or planned outages that may occur.
First step is to always reboot your modem by simply turning the power off and then back on. This will reconnect your modem to our network and usually solves 95% of issues.
If this does not solve your issue, raise a ticket to start a conversation with our support team here.