How do I turn on Mobile WiFi Calling?
WiFi Calling (VoWiFi) allows you to make and receive video and voice calls, using a WiFi connection, even if there is no mobile coverage.
You can use it anytime that your phone has a WiFi connection. It’s a great option if you have poor or no mobile coverage, and a WiFi connection is available.
We do not have control over the WiFi connection the mobile device is using, we cannot guarantee the quality of the WiFi call. The strength of the wireless signal within a building, or simultaneous activities using the connection, can impact the voice experience.
Note: WiFi calling cannot be used as an alternative to Roaming.
WiFi Calling is off by default on your device. To use WiFi calling you can toggle the feature in your device settings.
Apple phones
- Go to your Settings.
- Select Phone & then Tap Wifi Calling.
- Set Wi-Fi Calling to On.
If you get a message asking, ‘Enable Wi-Fi Calling?’ select Enable.
Samsung/Android phones
- Go to Settings.
- Select Connections.
- Connect WiFi calling.
- Select ‘Mobile Network preferred or ‘Wi-Fi preferred (Will default Mobile Network Preferred).
Note: On a Samsung phone, you can see when WiFi Calling is activated when a small icon of a phone with radio waves pop-up in the notification bar at the top of the screen.
Our WiFi Calling feature only works on the following mobiles:
| Manufacturer | Model |
| Samsung | Samsung Galaxy A03 |
| Samsung Galaxy A13 | |
| Samsung Galaxy A33 5G | |
| Samsung Galaxy A53 5G | |
| Samsung Galaxy A73 5G | |
| Samsung Galaxy Note20, Note20 Ultra | |
| Samsung Galaxy S20FE (2021) | |
| Samsung Galaxy S21, S21+, S21 Ultra | |
| Samsung Galaxy S22, S22+, S22 Ultra | |
| Samsung Galaxy Z Flip 5G | |
| Samsung Galaxy Z Flip 3 5G | |
| Samsung Galaxy Z Flip 4 5G | |
| Samsung Galaxy Z Fold 2 5G | |
| Samsung Galaxy Z Fold 3 5G | |
| Samsung Galaxy Z Fold 4 5G | |
| Samsung Galaxy Tab A8 (SM-X205) | |
| Apple | iPhone 8 & 8+ |
| iPhone X | |
| iPhone XS & XS Max | |
| iPhone XR | |
| iPhone 11, 11 Pro, 11 Pro Max | |
| iPhone 12, 12 Mini, 12 Pro, 12 Pro Max | |
| iPhone 13, 13 Mini, 13 Pro, 13 Pro Max | |
| iPhone 14, 14 Plus, 14 Pro, 14 Pro Max | |
| iPhone SE 2nd Generation & 3rd Generation | |
| Nokia | Nokia X20 |
| Nokia 3.4 | |
| OPPO | OPPO X5 |
| OPPO X5 Pro |