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How do I turn on Mobile WiFi Calling?

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WiFi Calling (VoWiFi) allows you to make and receive video and voice calls, using a WiFi connection, even if there is no mobile coverage.

You can use it anytime that your phone has a WiFi connection. It’s a great option if you have poor or no mobile coverage, and a WiFi connection is available.

We do not have control over the WiFi connection the mobile device is using, we cannot guarantee the quality of the WiFi call. The strength of the wireless signal within a building, or simultaneous activities using the connection, can impact the voice experience.

Note: WiFi calling cannot be used as an alternative to Roaming.

WiFi Calling is off by default on your device. To use WiFi calling you can toggle the feature in your device settings.

Apple phones

  1. Go to your Settings.
  2. Select Phone & then Tap Wifi Calling.
  3. Set Wi-Fi Calling to On.

If you get a message asking, ‘Enable Wi-Fi Calling?’ select Enable.

Samsung/Android phones

  1. Go to Settings.
  2. Select Connections.
  3. Connect WiFi calling.
  4. Select ‘Mobile Network preferred or ‘Wi-Fi preferred (Will default Mobile Network Preferred).

Note: On a Samsung phone, you can see when WiFi Calling is activated when a small icon of a phone with radio waves pop-up in the notification bar at the top of the screen.

Our WiFi Calling feature only works on the following mobiles:

Manufacturer Model
Samsung Samsung Galaxy A03
Samsung Galaxy A13
Samsung Galaxy A33 5G
Samsung Galaxy A53 5G
Samsung Galaxy A73 5G
Samsung Galaxy Note20, Note20 Ultra
Samsung Galaxy S20FE (2021)
Samsung Galaxy S21, S21+, S21 Ultra
Samsung Galaxy S22, S22+, S22 Ultra
Samsung Galaxy Z Flip 5G
Samsung Galaxy Z Flip 3 5G
Samsung Galaxy Z Flip 4 5G
Samsung Galaxy Z Fold 2 5G
Samsung Galaxy Z Fold 3 5G
Samsung Galaxy Z Fold 4 5G
Samsung Galaxy Tab A8 (SM-X205)
Apple iPhone 8 & 8+
iPhone X
iPhone XS & XS Max
iPhone XR
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE 2nd Generation & 3rd Generation
Nokia Nokia X20
Nokia 3.4
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