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Does My Portable Modem Work on 12V or Need an Adapter?

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Yes, your portable modem can run on both 12V and 24V power systems. How you plug it in depends on where you are using it:

Using it at Home or at a Camp Site (Mains Power)

  • What to use: Use the standard 230V/240V wall plug that comes included in your modem box.
  • Do I need an extra adapter? No. Simply plug it into any standard household electrical wall socket.

Using it in a Motorhome, Caravan, or Boat (Battery)

  • What to use: If you want to run the modem directly off your vehicle’s house battery or cigarette lighter socket, we strongly recommend using our official 12-24V DC Surge Protection Adapter.
  • Why do I need it? Vehicle batteries naturally fluctuate in power (especially when engines start or solar chargers kick in). Our custom adapter keeps your modem completely safe from these sudden voltage spikes.

How to Order a 12-24V Vehicle Adapter

If you didn’t purchase the 12-24V vehicle adapter when you first signed up with us, you can buy one at any time for $99.99.

  • Cable Length: 2 meters.
  • How to buy: Existing customers who didn’t purchase a 12-24V DC Surge Protection Adaptor during signup can order one here or contact our friendly team via phone or email, and we will courier one out to you!

(Note: We do not recommend using cheap, third-party store adapters, as they are not tested to safely protect Wireless Nation modems from vehicle power damage

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