Unplanned
Mobile, Home Wireless, Portable WiFi & RBI Customers
Our Upstream Providers have reported an ongoing unplanned outage on their networks. Affected locations: Hokianga in Northland, Glen Murray in Waikato, Matakana in Rodney, Stay Brae, Buller Gorge South and Berlins on the West Coast, Tairua Township and Te Anga in Waikato District, Waitomo District, Coatesville, Great Barrier Island , Dairy Flat, Auckland City and Far North District
27/08/2025 05:15:00
Our Upstream Providers have reported an unplanned outage on 4G Wireless & Mobile services affecting some of our customers. The Team is working to resolve the issue. We will check again and provide an update on 02/09/2025 at 9:30am. We know how much you rely on us so, big apologies. Thanks for your understanding and patience.
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Planned
27/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
29/08/2025 11:59:00
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Johns Road, Canterbury, Kaikoura, Canterbury
25/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
01/09/2025 11:59:00
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Johns Road, Canterbury, Kaikoura, Canterbury
25/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
31/08/2025 11:59
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Happy Valley, Wellington
25/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
30/08/2025 11:59
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Drury Off-Ramp, Auckland
18/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
25/08/2025 11:59
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Kaikoura, Canterbury
25/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
31/08/2025 11:59
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Hinds, Canterbury
18/08/2025 11:59
You might experience brief service interruptions during this time. Thank you for your understanding.
24/08/2025 11:59