Network Status
Upcoming planned and unplanned outages:
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Location | Start | End |
| Lincoln | Saturday 16th November 2024 | Monday 25th November 2024 |
| Flat Bush | Monday 18th November 2024 | Monday 25th November 2024 |
| Thames | Monday 18th November 2024 | Monday 25th November 2024 |
| TAKAKA | Monday 18th November 2024 | Sunday 24th November 2024 |
| Frankton, Queenstown | Tuesday 19th November 2024 | Wednesday 20th November 2024 |
| Queenstown Lake Wakatipu | Tuesday 19th November 2024 | Wednesday 20th November 2024 |
| Queenstown Airport | Tuesday 19th November 2024 | Wednesday 20th November 2024 |
| Queenstown East | Tuesday 19th November 2024 | Wednesday 20th November 2024 |
| Takaro | Monday 18th November 2024 | Sunday 24th November 2024 |
| Lower Hut | Monday 18th November 2024 | Saturday 23rd November 2024 |
| Glenmore Street | Monday 18th November 2024 | Sunday 24th November 2024 |