Service Status
Upcoming planned or unplanned maintenance and outages:
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their mobile & internet networks. Affected locations include: Chatham Islands
Event Start Date
27/03/2026 13:21:21
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
Status
Current
Type
Unplanned
Customer Group
Mobile, Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their networks. Affected locations include :Palmerston North City , Far North District (Pipiwai)
Event Start Date
27/03/2026 12:17:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their mobile & internet networks. Affected locations include: Buckland Road, Waikato, Hikutaia, Waikato & Moeraki Valley Track, West Coast
Event Start Date
27/03/2026 12:17:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
01/04/2026 09:17:00
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
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