Service Status
Upcoming planned or unplanned maintenance and outages:
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Current
Type
Unplanned
Customer Group
Mobile, Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their mobile & internet networks. Affected locations include : Paringa and Westland National Park/Tai Pou
Event Start Date
04/04/2026 01:07:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their internet networks. Affected locations include: Gillespies Beach, West Coast, Kate valley, Waipara, Marshall Ave, Tauranga & Paringa, West Coast
Event Start Date
02/04/2026 10:38:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
Status
Current
Type
Unplanned
Customer Group
Mobile, Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their networks. Affected locations include : Thames-Coromandel District, Tairua Rural Outage
Event Start Date
02/04/2026 06:45:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
07/04/2026 10:00:00
Status
Current
Type
Unplanned
Customer Group
Mobile, Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream providers have reported an ongoing unplanned outage on their networks. Affected locations include :Palmerston North City
Event Start Date
27/03/2026 12:17:00
ETA and Updates
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Event End Date
07/04/2026 10:00:00
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
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