Current
Unplanned
Mobile, Home Wireless, Portable WiFi & RBI Customers
Our upstream provider has reported an unplanned outage affecting mobile coverage across multiple South Island and North Island locations due to severe weather conditions. Affected Locations include (but are not limited to):
Arthurton (Southland), Chaslands (Otago), Inland Roads (Canterbury), Kaitangata (Southland), Lake Sumner Road (Canterbury), Maruia Springs (West Coast), Mokoreta (Southland), Neils Beach (West Coast), Owaka Valley (Otago), Taieri Mouth (Otago), Upcot Saddle (Marlborough), Waihoaka (Southland), Waikawa South (Southland), Waikawa (Southland), Waipori Falls Road (Otago), Waitahuna (Otago), Wellsford (Warkworth), Whakapatu (Southland), Whangamoa (Nelson), and Wharetoa (Otago).
23/10/2025 14:00:00
Our upstream provider's engineers are still working to resolve the issue. We sincerely apologize for the continued disruption. Thank you for your continued patience.
Current
Planned
Wireless Broadband & Portable WiFi
Due to planned upgrades with our upstreamprovider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: (Te Atatū Central, Church Street East, Albany Mega Centre, Glenbrook) in Auckland, Gore in Invercargill, (Featherston Street, Murphy Street, The Terrace, Willeston, Stratford) in Wellington, Tirau in Waikato, Arrowtown Basin in Queenstown
20/09/2025 11:59:00
You might experience brief service interruptions during this time. Thank you for your understanding.
04/11/2025 11:59:00