Mobile Phone Calling Rates & Additional Service Charges
Valid from 16 April 2026
All charges are rounded to two decimals, in NZD, including GST.
The first minute of every call is charged in full, then billed by the second.
Roaming calls are charged per minute or part thereof — every partial minute counts as a full minute.
Voicemail is free within NZ. When roaming abroad, retrieving voicemail is charged as a call to a NZ landline.
Other charges
MMS messages (PXT etc)$0.75
VideoTXT messages$1.29
National data overusage$10.00
Per 1GB block, applies to Non-Endless plans
Special numbers in NZVarious
Such as, but not limited to, 0900
Text parking & other premium text and call servicesVarious
SIM card$16.95
Per SIM, plus shipping fees
International calling — landlines
per minute25 destinations$0.58
Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, South Korea Rep, Malaysia, Netherlands, Norway, Philippines, Singapore, Spain, Taiwan, USA, UK
Rest of world$2.08
International calling — mobiles
per minute6 destinations$0.58
China, France, Hong Kong, South Korea Rep, Singapore, Taiwan
Rest of world$2.08
International SMS
Per 160 characters*$0.45
Roaming packs
Voice + Data Roaming Pack — 14 days$39.62
2GB data300 txts*300 inbound mins300 outbound mins
Activates automatically once the device connects to the network in a Roaming Pack country, and keeps working while travelling between them. Roaming on ships and planes is charged at casual rates instead — use Wi-Fi there where possible. Packs can't be cancelled, changed or refunded after purchase.
60 Roaming Pack countries
USA, UK, Australia, China, Fiji, American Samoa, Argentina, Austria, Belgium, Brazil, Canada, Cook Islands, Croatia, Czech Republic, Denmark, Finland, France, French Polynesia, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Mexico, Nauru, Netherlands, Norway, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Samoa, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, UAE, US Virgin Islands, Vanuatu, Venezuela, Vietnam
Roaming without a pack
casual ratesInbound calls $1.79/min and outbound texts $1.42 each — the same across every destination below. Inbound texts when roaming are free of charge.
Australia & Christmas Island$0.88 /min out
$14.95 per 200MB per day (14x 200MB blocks max per day, then $0.75 per MB)**
59 destinations$4.32 /min out
$14.95 per 200MB per day (14x 200MB blocks max per day, then $1.50 per MB)**
Show countries
USA, UK, China, Fiji, American Samoa, Argentina, Austria, Belgium, Brazil, Canada, Cook Islands, Croatia, Czech Republic, Denmark, Finland, France, French Polynesia, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Mexico, Nauru, Netherlands, Norway, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Samoa, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, UAE, US Virgin Islands, Vanuatu, Venezuela, Vietnam
Iceland, New Caledonia, San Marino, Vatican City & in-flight / at-sea$5.97 /min out
$4.49 per MB**
All other countries$7.46 /min out
$7.48 per MB**