Resetting my mobile phone’s network settings
Resetting Network Settings
Note: Resetting Network Settings will also disconnect any saved WiFi or Bluetooth networks connected to your phone.
Android | Apple | |
1. Open Settings App, then tap General Management. | 1. Open Settings, then tap General. | |
2. Tap Reset and then Reset Network Settings | 2. Transfer or Reset iPhone/iPad and then Reset. Now tap Reset Network Settings | |
3. Then Reset Settings then Reset | 3. You may be asked to enter the phone’s Passcode/Password | |
4. You may be asked to enter the phone’s unlock code or use the unlock pattern | 4. You will be as to confirm, tap Reset Network Settings |
Enabling roaming on your phone
If you are having trouble with your mobile network connectivity while Roaming, please try the below steps after you have completed the steps above.
Step 1 – Enable Roaming
Android | Apple | |
1. Open Settings App | 1. Open Settings App | |
2. Tap Connections | 2. Tap Mobile, or Mobile Data | |
3. Tap Mobile Networks | 3. Turn on Mobile Data, then tap Mobile Data Options | |
4. Enable Data Roaming | 4. Enable Data Roaming | |
5. Exit the Settings and check if you can make or receive calls. If you are still experiencing issues, then try the following. | 5. Exit the Settings and check if you can make or receive calls. If you are still experiencing issues, then try the following. |
Step 2 – Manually selecting the network operator
Android | Apple | |
1. Open Settings | 1. Open Settings | |
2. Tap Connections | 2. Tap Mobile, or Mobile Data | |
3. Then Mobile Networks | 3. Tap Network Selection | |
4. Tap Network Operators | 4. Disable Automatic | |
5. Select one of the available network operators from the list. Once it indicates as registered, exit the Settings and check if you can make or receive calls. | 5. Select one of the available network operators from the list. Once it indicates as registered, exit the Settings and check if you can make or receive calls. |