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How do I find or change my WiFi name or password?

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You can always find your WiFi name (SSID) and WiFi Password on the top, back or at the bottom of any of our modems. 

Changing your WiFi password to make it easier to remember makes sharing WiFi with friends and family easy, but just remember that if it is easy to remember, then it is probably also easy to guess. Having a complex password is an important safety step that keeps your information private and secure. Not sure how to pick a strong password? Check out our Password Hygiene short course — it’s free for WN customers.

If you wish to change your WiFi password, please follow the guide below depending on which modem you have.

If you have a Deco 4G Modem:

  1. Check that your Deco router is connected to the internet — a solid green light indicates a successful connection.
  2. Download the Deco app from the Apple App Store or Google Play Store. Once installed, connect your device to your Deco’s WiFi network.
  3. Open the Deco app and create a TP-Link ID using your email address. Choose a secure password.
  4. Check your email for a confirmation message from TP-Link and follow the link to activate your account.
  5. Return to the Deco app and log in using your TP-Link ID credentials.
  6. If you see the message “You are connected to the following Deco network”, select Bind to link your Deco modem to your TP-Link account. This may take up to 2 minutes to complete.
  7. Go to the More tab in the app and select Wi-Fi Settings → Main Network.
  8. Edit your WiFi name (SSID) and/or password as desired, then tap Save to apply the changes.
  9. Reconnect your devices Use your new WiFi name and password to reconnect all your devices.

If you have a GWN7052 Fibre Modem

  1. Make sure your computer or mobile device is connected to your router’s WiFi network, or plug in using an Ethernet cable.
  2. Open the modem login page In your web browser’s address bar, type 192.168.80.1 and press Enter.
  3. Log in to your modem:
    Username: admin
    Password: printed on the label at the bottom of your modem.
  4. On the left-hand menu, click AP Management. Click SSIDs to see a list of your WiFi networks.
  5. Click the Edit (pencil) icon next to the WiFi name you want to change.
  6. Under SSID, enter your preferred WiFi name. Click Save to apply the name change.
  7. To update your WiFi password, while still editing the SSID, click Access Security.
  8. Update the WPA Shared Key with your new WiFi password. Click Save to apply the password change.
  9. Use your new WiFi name and password to reconnect all your devices.

If you have a GWN7062E/ET Fibre Modem

  1. Make sure your computer or mobile device is connected to your router’s WiFi network, or plug in using an Ethernet cable.
  2. Open the modem login page In your web browser’s address bar, type 192.168.80.1 and press Enter.
  3. Log in to your modem:
    Username: admin
    Password: printed on the label at the bottom of your modem.
  4. Click Advanced in the top menu, then select Wi-Fi Settings.
  5. Click the Edit (pencil) icon next to the WiFi name you want to change.
  6. Under SSID, enter your preferred WiFi name. Click Save to apply the name change.
  7. Update the Password with your new WiFi password.
  8. Click Save to apply your updates.
  9. Use your new WiFi name and password to reconnect all your devices.

If you have a B315 / B525 Huawei modem

  1. Make sure your laptop or PC is connected to your modem first.
  2. Open your internet browser. In the address bar, type the IP address shown at the bottom of your modem.
  3. In the login box that pops up, type ‘admin’ for both the username and the password. Then press Enter.
  4. You should now be logged in. On the menu bar, click ‘Settings’.
  5. Select ‘WLAN’ and then ‘WLAN Basic Settings”. Here you can change your Wi-Fi Name (SSID), your security mode (we don’t recommend touching this), and your Wi-Fi password (called the WPA pre-shared key).
  6. Once you’ve made your changes, check that ‘SSID Broadcast’ is enabled and then click ‘Save’.

If you have a B818 Huawei modem

  1. Make sure your laptop or PC is connected to your modem first.
  2. Open your internet browser. In the address bar, type the IP address shown at the bottom of your modem.
  3. On the login page, you will be required to enter the login password for your modem. This can be found at the bottom of the modem as “Password”
  4. After logging into the modem please click on “Wi-Fi settings” Option
  5. You can change the Wi-Fi name and password on this page and after modifying the credentials please click on “Save”

If you have a different modem from us and need assistance, please contact our friendly team on 09 280 3692 Monday to Friday 8am-8pm, and Sat/Sun and Public Holidays 9am-5pm.

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