Network Status
Upcoming Planned and Unplanned Outages
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
Speak to us?
Chat to our friendly Kiwi based team via email or phone here.
Weekly Planned Tower Upgrade & Maintenance
[Home Wireless, Rural Wireless, Coastguard, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Location | Start | End |
| Glenfield Road | Monday 6th May 2024 | Friday 10th May 2024 |
| Newton Motorway | Monday 6th May 2024 | Friday 10th May 2024 |
| Wellington Technology Centre | Monday 6th May 2024 | Sunday 12th May 2024 |