Service Status
Upcoming planned or unplanned maintenance and outages:
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream provider has reported an unplanned outage affecting the following areas: Our upstream provider has reported an unplanned outage affecting: Civic Centre, Wellington; Waldronville, Otago; Wharite, Manawatu-Whanganui
Event Start Date
05/08/2026 04:26:00
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
Status
Current
Type
Planned
Customer Group
Wireless Broadband & Portable WiFi
Details
Due to planned upgrades with our upstream provider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Blockhouse Bay, Auckland; Twin Trees Bombay Hub, Auckland; Whitford, Auckland; Te Atatu Central, Auckland
Event Start Date
03/08/2026 00:00:01
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
17/08/2026 23:59:01
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream provider has reported degraded 4G coverage affecting Rotoroa Island, Auckland.
Event Start Date
07/06/2026 04:52:00
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream provider has reported degraded 4G coverage affecting Dorie, Canterbury
Event Start Date
28/05/2026 07:31:00
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
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